Terms & Conditions

Booking Information

  • The deposit of £15.00 per person must be sent to the venue within 7 days of provisional booking.
  • Non-payment of the deposit will result in your booking being cancelled.
  • All payments are non transferable and non refundable and cannot be used for any other goods and services (deposit, full and drinks pre order payment).
  • The final payment is due 31st October 2019, as specified in the booking acknowledgement, non payment will result in your booking being cancelled. Any bookings made after this date must be paid in full at the time of booking.
  • Unpaid outstanding balance options will be removed from the online shop on 4th November 2019 and any associated deposit payments lost.
  • Any adjustments must be confirmed in writing and subject to approval by the venue.
  • Additional places are subject to availability.
  • Food pre orders are essential and must be returned by the date specified on your confirmation. If they are not received by this date your party will all be allocated their menu choices and changes cannot be made.
  • Pre-ordered drinks must be paid for by the date specified on the letter.
  • Drinks / cocktail vouchers are non refundable and valid only for the night they were purchased for.

Cancellation by the venue

  • In the event that the venue has to cancel any event or package, an alternative date will be offered or a full refund given.
  • The venue reserves the right to alter, amend or change any content, menus or prices in the brochure should circumstances demand.