Terms & conditions
IF NUMBERS DROP WILL I BE ABLE TO TRANSFER DEPOSITS ONTO DRINKS OR DEDUCT FROM MY FINAL PAYMENT?
Unfortunately, all payments are non-refundable and non-transferable and therefore would not be able to be put towards drinks or final payments.
WHEN ARE FULL PAYMENTS DUE?
All final payments are due in on 30th October 2024, or the date specified on your provisional email if different.
WE HAVE SOME MEMBERS OF THE PARTY THAT CANNOT ARRIVE UNTIL AFTER 9.00PM, IS THIS OK?
Due to our license we cannot serve alcohol unless we serve food therefore the latest people will be allowed to arrive is 8.00pm when dinner is served.
WHAT IS THE DRESS CODE AND CAN PEOPLE WEAR TRAINERS AND JEANS?
The dress code is smart dress, absolutely no replica football shirts, t-shirts or baseball caps or trainers. Footwear must be worn throughout the evening, if you fancy a dance without your heels then bring some flats. It is the responsibility of the organiser of each party to make sure that this dress code is communicated to ALL members of their party. Anyone who does not adhere to the dress code will be turned away on the evening.
ONE OF OUR GUESTS HAS DIETARY REQUIREMENTS IS THIS OK?
This is absolutely no problem. We can provide an alternative for guests with dietary requirements. It is very important however that these dietary requirements are clearly listed on the provided menu forms; this informs our staff of the request, instructs them where you are located in the room and ensures that service runs smoothly on the evening.
A MEMBER OF OUR PARTY IS UNDER THE AGE OF 18, WILL THEY BE ALLOWED TO ATTEND IF WE MAKE SURE THEY DO NOT CONSUME ALCOHOL?
Unfortunately not, our Terms and Conditions strictly state no under 18’s are allowed to attend our Christmas Party Nights and there will be an ID checking policy in place on the evening. Any under 18’s will be asked to leave the premises.
CAN ALCOHOL BE BROUGHT IN TO THE PARTY OR TAKEN OFF PREMISES?
Due to our licensing conditions, no alcohol can be brought on site, and all alcohol purchased from us must be consumed on the night. Glassware & bottles are not permitted to leave the venue.
CANCELLATION BY THE VENUE
- In the event that the venue has to cancel any event or package, an alternative date will be offered or a full refund given.
- The venue reserves the right to alter, amend or change any content, menus or prices in the brochure should circumstances demand.